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Volunteering Information:

Places of work

We have roles for both remote and face-to-face volunteering.

We have offices in Fulham, Ealing, and Hounslow, all are approximately a 10-minute walk from each station. You will be supporting people in the community, as well as meeting them in different office locations, so you will need to be able to travel between both sites.

Training

Training will be provided and, as part of the Hammersmith, Fulham, Ealing, and Hounslow Mind induction the following training will be compulsory:

  • Safeguarding Adults
  • Safeguarding Children and Young People
  • Mental Health Awareness
  • Equality and Diversity
  • Health and Safety

Due to the nature of the work, you will need to have an up-to-date enhanced DBS check completed prior to undertaking unsupervised client work. 

Volunteer Roles at HFEH Mind:

Make Space Mentor (Volunteer within Clear Your Mind Service)

Location: Volunteers will work with clients who have hoarding behaviours, in their homes. The service is open to those who need support in Hounslow, who are aged 18 or over. 

Job description: Our Volunteers will work with our specialist hoarding practitioners, face to face in their homes.  We are looking for volunteers to help people with hoarding behaviours to gently declutter their homes, ensure they have social support and help address their issues to make long-lasting changes to their behaviour. 

Main responsibility: Assist our clients in decluttering their homes in a sensitive, non-judgemental way to make the environment safer.

 

Tasks:

  • Understand the person’s needs and preferences, what motivates them and who supports them, so that effective support can be provided
  • Declutter properties and restore access to rooms
  • Determine whether clutter can be taken to charity shops, recycled or thrown away, and remove bags from the property accordingly
  • Provide signposting information about other services and activities that may help the person sustain their behaviour change and integrate into the community
  • Provide sustained social contact and befriending over a longer-period of time through phone calls and follow-up visits to monitor progress, address any relapses and ensure the person is accessing the support they need

 

Type of person we are looking for is:

  • Relevant experience or a good understanding of hoarding behaviour.  We welcome applicants with lived experience of Mental Health issues
  • Be physically fit. Helping hoarders can involve a lot of lifting, carrying and picking things up from floor level
  • Be methodical and organised, although training is given and you are supported throughout.
  • Practically minded
  • Person Centred
  • Be caring and able to think about things before you speak
  • Friendly and cheerful
  • Local knowledge of ways to and what to recycle
  • Patience

 

What’s in it for the volunteer?

Working with hoarder behaviours is a varied and satisfying job. One moment you’ll find yourself sitting down with the client to understand motives, beliefs and history behind their hoarding behaviour.

At times you may be exploring and planning which items can go to a charity store or which items they want to keep. It’s a working alliance and a therapeutic relationship built on trust and unconditional positive regard. 

Why Volunteer at HFEH Mind?

Volunteering at HFEH Mind is a fantastic opportunity to get involved with a recognised Mental Health charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.

How to Apply: Please attach your most recent C.V. and complete our HFEH Volunteer Application Form.

Closing Date: Sunday 10th July

 

Co-Production and Participation Volunteer

Location: Volunteers will work with service users in a variety of community locations across Hammersmith, Fulham, Ealing and Hounslow, as well as remotely.

Role Description: Volunteers will work with experienced staff to deliver every aspect of the service, including, but not limited to:

The implementation of an excellent standard of participation services across HFEH Mind to ensure the active involvement and engagement of young people, adults, carers and children.

Enabling service users to influence and shape policy and practice, assist with recruitment, meaningfully report to the board and help design services.

 

Main responsibilities: To work closely with the Co-Production Lead to support the roll-out of an enhanced Co-Production and Participation strategy across HFEH Mind.

 

Tasks:

  • To assist in creating and rolling-out a brilliant participation and engagement strategy across HFEH Mind.
  • To look for gaps in participation and engagement within HFEH Mind and think how to fill them.
  • To help facilitate engaging focus groups and sessions with service users on a regular basis and to take on feedback from service users to improve these.
  • To support on the co-production of a social media platform for service users and develop digital feedback methods.
  • To support HFEH Mind in events and meetings.
  • To give advice and support to colleagues and partner agencies trying to carry out effective participation and co-production.
  • To assist in producing regular reports in respect of service user feedback and participation and engagement.
  • To help ensure the on-going monitoring and evaluation of HFEH Mind’s co-production and participation programmes, reporting on progress and informing it’s continued development.
  • A willingness to undertake training courses.
  • Uphold HFEH Mind values and behaviours.

 

The type of person we are looking for is:

We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy, or any Allied Health Profession with a focus on supporting those with mental health needs.

However, your attitude, motivation, and commitment are just as important as your training/qualifications, or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying if you do not meet all the criteria listed below.  

We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.

Essential:

  • An interest in supporting those with mental health needs to be involved with the direction, improvement and delivery of HFEH Mind’s services.
  • An appreciation of the complex factors that can precipitate, maintain, and exacerbate mental health problems
  • Good oral and written communication skills (including listening skills); the ability to communicate in a patient, considered, and empathetic manner
  • Excellent organisational skills, with the ability to follow administrative procedures.
  • A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment.
  • IT skills – able to update spreadsheets, use web-based applications, video-conferencing software, and Microsoft Office applications
  • A willingness to bring your personality, skills, and interests to our service users – if you’re a budding artist, musician, yoga instructor, or anything else, then we would love to support you to deliver workshops.

 

Desirable:

  • Experience of supporting people with mental health needs, in a voluntary, paid, or personal capacity (i.e., friends and family)
  • Previous involvement with local community groups/networks/feedback groups.
  • Experience of facilitating focus groups and managing group dynamics.
  • Knowledge of the benefits of co-production and service user involvement to the organisation and to individuals involved.
  • Awareness of the cultural barriers that may exist to seeking mental health support.

 

Time commitment and expenses:

  • 6 hours per week (including a 1-hour lunch break), during our core hours of 10AM – 4 PM. Please indicate your preferred volunteering day(s)/time(s) on your application.
  • We request a minimum commitment of 3 months of volunteering after the completion of your induction.   
  • We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role 
  • Reasonable travel expenses will be reimbursed.

 

Why Volunteer at Hammersmith, Fulham, Ealing, and Hounslow (HFEH) Mind?

Volunteering at HFEH Mind is a fantastic opportunity to contribute to the work of a leading national mental health charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will be treated as a core member of the team from day one and be surrounded by supportive and knowledgeable colleagues fighting for mental health.

What’s in it for the volunteer?

Volunteering opportunities have been a route into paid employment within our organisation for many of our previous volunteers. However, the skills and experiences you will gain are likely to support applications for paid employment within the sector more broadly, as well as further training and education opportunities (e.g., Business courses, social work, mental health qualifications).  

We are keen to foster the individual strengths and interests of volunteers. With the support of the Co-Production Lead, we will work with you to ensure that your volunteering experience is meaningful and valuable, whilst balancing the requirements of delivering the service.  

How to Apply: Please attach your most recent C.V. and complete our application form here

Closing Date: Sunday 26th June.

 

Workshops & Psychoeducation Facilitator Volunteer

Service: Know My Mind 

Location: Volunteers will work with service users in a variety of community locations across Hounslow, as well as remotely via telephone and video call.

Why Volunteer at Hammersmith, Fulham, Ealing, and Hounslow (HFEH) Mind?

Volunteering at HFEH Mind is a fantastic opportunity to contribute to the work of a leading national mental health charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will be treated as a core member of the team from day one and be surrounded by supportive and knowledgeable colleagues fighting for mental health.

Time commitment and expenses:

6 hours per week (including a 1-hour lunch break), during our core hours of 10AM – 4 PM. We may require volunteers up until 7PM as the service develops. Please indicate your preferred volunteering day(s)/time(s) on your application.
We request a minimum commitment of 3 months of volunteering after the completion of your induction.   
We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role 
Reasonable travel expenses will be reimbursed.
Role Description:
Volunteers will work with experienced staff to deliver every aspect of the service, including (but not limited to): promoting the service to partners in the borough; assessing, triaging, and registering clients for the service; delivering interventions (both 1:1 and group); designing and developing content and resources; and following up with clients to complete post-intervention outcome measures and satisfaction surveys. 

Main responsibilities: To supportively engage with service users, offering them strategies, tools, and techniques to better manage the symptoms associated with their mental health conditions (diagnosed or undiagnosed). 

Tasks:

  • Delivering all aspects of the service, as outlined in the Role Description
  • Keeping meticulous records of interactions with service users
  • Following all policies and procedures, particularly regarding Safeguarding and Suicide Prevention (full training will be provided)
  • Identifying opportunities to develop the service in response to the needs of the individuals who are referred to the service, and the local community
  • Developing workshops and activities that promote independence, self-management of conditions/symptoms, and social connectivity
  • Providing signposting information to other services that may help the person sustain their recovery/wellbeing and integrate into the community
  • Proactively identifying opportunities to improve the service and sharing these with the Team Lead

 

The type of person we are looking for is:

We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy, or any Allied Health Profession with a focus on supporting those with mental health needs.

However, your attitude, motivation, and commitment are just as important as your training/qualifications, or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying if you do not meet all the criteria listed below.  

We encourage applications from those with lived experience of mental health problems, as well as those from the South Asian and LGBTQ+ communities.  

Essential:

  • An interest in supporting those with mental health needs
  • An appreciation of the complex factors that can precipitate, maintain, and exacerbate mental health problems
  • Good oral and written communication skills; the ability to communicate in a patient, considered, and empathetic manner
  • Excellent organisational skills, with the ability to follow administrative procedures
  • A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment
  • IT skills – able to update spreadsheets, use web-based applications, video-conferencing software, and Microsoft Office applications
  • A willingness to bring your personality, skills, and interests to our service users – if you’re a budding artist, musician, yoga instructor, or anything else, then we would love to support you to deliver workshops

 

Desirable:

  • Experience of supporting people with mental health needs, in a voluntary, paid, or personal capacity (i.e., friends and family)
  • Knowledge of mental health diagnoses, symptoms, and evidence-based approaches to supporting recovery (particularly approaches based in CBT)
  • Experience of facilitating peer support groups and managing group dynamics
  • Knowledge of person-centred approaches to mental health recovery 
  • Experience of designing psychoeducational content (e.g., presentations to guide workshops, information sheets, blogs, videos)
  • Knowledge of the Hounslow borough, it’s demographics, and the cultural barriers that may exist to seeking mental health support

 

What’s in it for the volunteer?

Volunteering opportunities have been a route into paid employment within our organisation for many of our previous volunteers. However, the skills and experiences you will gain are likely to support applications for paid employment within the sector more broadly, as well as further training and education opportunities (e.g., DClinPsych, Social Work or Occupational Therapy training).  

We are keen to foster the individual strengths and interests of volunteers. With the support of a dedicated Volunteer Coordinator, as well as the Team Lead, we will work with you to ensure that your volunteering experience is meaningful and valuable, whilst balancing the requirements of delivering the service.  

How to Apply: Please attach your most recent C.V. and complete our HFEH Mind Volunteer Application Form.

Closing Date: Sunday 3rd July

I really enjoy volunteering with HFEH Mind and in particular the Know My Mind service.  Volunteering in general has provided me with a structure to my week and has improved my general well-being.  The Know My Mind service is an excellent service, run by an enthusiastic team who put our service-users first.  I have been trained really well by other team members and have now developed many new skills to take further in my career.  To anyone interested in volunteering, my response would be ‘just do it’ – you won’t regret it! 

Peter – Adult Services Volunteer

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