Volunteering Information:

Places of work

We have roles for both remote and face-to-face volunteering.

We have offices in Fulham, Ealing, and Hounslow, all are approximately a 10-minute walk from each station. You will be supporting people in the community, as well as meeting them in different office locations, so you will need to be able to travel between both sites.


Training will be provided and, as part of the Hammersmith, Fulham, Ealing, and Hounslow Mind induction the following training will be compulsory:

  • Safeguarding Adults
  • Safeguarding Children and Young People
  • Mental Health Awareness
  • Equality and Diversity
  • Health and Safety

Due to the nature of the work, you will need to have an up-to-date enhanced DBS check completed prior to undertaking unsupervised client work. 

Why Volunteer at Hammersmith, Fulham, Ealing, and Hounslow Mind?

Volunteering at HFEH Mind is a fantastic opportunity to contribute to the work of a leading national mental health charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will be treated as a core member of the team from day one and be surrounded by supportive and knowledgeable colleagues fighting for mental health.

What’s in it for the volunteer?

Volunteering opportunities have been a route into paid employment within our organisation for many of our previous volunteers. However, the skills and experiences you will gain are likely to support applications for paid employment within the sector more broadly, as well as further training and education opportunities (e.g., DClinPsych, Social Work or Occupational Therapy training).  

We are keen to foster the individual strengths and interests of volunteers. With the support of a dedicated Volunteer Coordinator, as well as the Team Lead, we will work with you to ensure that your volunteering experience is meaningful and valuable, whilst balancing the requirements of delivering the service.  

What volunteers say about working with us:

Dana – Safe Space Volunteer, 11 months:

‘I decided to volunteer at Mind to gain experience while I was taking a break from my Psychotherapy training. From day one, I was welcomed warmly into the team and was immediately immersed into the job. The experience I am gaining from this role is more than I ever expected. The regular supervision check-in, clinical supervision, trainings, and general support from everyone in the team has been amazing, I’m never alone and always have someone to turn to.’

Adrienne – Pathways Volunteer, 7 months:

‘Volunteering at HFEH Mind has been a really rewarding experience. I have had the opportunity to deliver bespoke 121 wellbeing sessions and psychoeducation workshops across two projects. This offered me the opportunity to work with young people and adults in an impactful way and has given me hands-on experiences providing remote and face to face mental health support.  The teams I have worked with have been incredibly supportive, while also providing me with high levels of autonomy and trust to deliver the services to a high quality.  This has meant a lot to me, and really makes me feel like part of a team.’

Aaleen – Signposting Volunteer, 11 months:

‘My experience at HFEH Mind has been very rewarding. I’ve had fun volunteering and the team I work with is friendly and helpful. The work I’ve been doing has been straightforward and I really love how positive and kind everyone is.’

Volunteer Roles at HFEH Mind:

Forensic (Women’s Hub) Peer Volunteer

Location:  Hounslow

Duration: TBC

Role Description:

The Forensic Women’s Hub is a new out of hours community space for women 18+ leaving forensic mental health services, open 3 days a week; one evening and every weekend. We will be offering a safe, warm, non-judgemental social environment for women to build meaningful connections and have access to free activities and resources.

As a volunteer your role will be to support individuals using a peer approach by co-facilitating peer-led workshops, offering emotional and social support. By doing this, it provides an opportunity for service users to develop and manage meaningful and purposeful choices in an independent and empowered way.

We are looking for someone who

  • Has lived experience of being in prison / mental health wards / rehab and recovery communities
  • Are a non-judgemental and friendly individual
  • To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
  • To feel comfortable engaging with women with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
  • Are empathic and understands the stigma / social bias’s surrounding forensic leavers and their experiences
  • Are willing to tap into their lived experiences and use their stories to inspire hope in others when appropriate
  • Are comfortable with co-producing and co-facilitating peer led workshops
  • To assist the Forensic Project Coordinator in the daily running of the Forensic Women’s hub
  • Are able to take on any ad hoc admin/support responsibilities within the Forensic Women’s Hub

Time commitment and expenses:

  • Flexible hours (shifts to be confirmed). Evening and Weekend availability is required. Please indicate your preferred volunteering day(s) on your application.
  • We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role 
  • Reasonable travel expenses will be reimbursed

How to Apply: Please attach your most recent C.V. and complete our HFEH Volunteer Application Form.

Closing Date: Sunday 22nd October 2023

Signposting Directory Volunteer

Location: Hybrid – Remotely from Home and at our offices based in Ealing & Hounslow.

We are creating a website with West London Trust with all the services you can access for support with your mental health across Hammersmith & Fulham, Ealing and Hounslow. We are creating this website so people can find out what services and activities are ​available in their local area and to provide information on how to access them.

This role will involve:

  • Contacting services across the tri-borough and taking their details for the directory 
  • Inputting services into an Excel spreadsheet and the online directory
  • Supporting the Directory Lead
  • Suggesting improvements for the navigation and outlay of the directory 
  • Updating the directory 

How to Apply: Please attach you recent C.V. and complete our HFEH Volunteer Application Form

Closing Date: Sunday 29th October

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